FAQFrequently asked questions
What are data center services?
Data center services cover the planning, design, implementation, migration, protection, and management of the infrastructure that supports business applications and data. Depending on requirements, they may include compute, storage, networking, virtualisation, backup, disaster recovery, and facility-related advisory.
Can HANOSYS help migrate an existing data center?
Migration support can include infrastructure discovery, application dependency mapping, migration sequencing, cutover planning, rollback preparation, validation, and handover. The approach depends on the environment, workload criticality, available maintenance windows, and target platform.
Do you support on-premises, colocation, and hybrid environments?
These environments can be assessed as part of a data center strategy. The recommended approach depends on data residency, latency, connectivity, capacity, security, operational responsibilities, and commercial requirements.
What is the difference between backup and disaster recovery?
Backup protects copies of data for restoration. Disaster recovery addresses how critical systems and services are restored after a major disruption. A complete resilience strategy often combines backups, replication, documented recovery procedures, and regular testing.
What do RTO and RPO mean?
Recovery Time Objective (RTO) is the target time for restoring a service after disruption. Recovery Point Objective (RPO) defines the acceptable amount of data loss measured in time. Both should be agreed according to business impact and validated through suitable recovery exercises.
Can you modernise ageing server and storage infrastructure?
An infrastructure modernisation project can evaluate existing hardware, virtualisation, storage, operating systems, compatibility, capacity, support status, and workload requirements. Recommendations may include upgrades, replacement, consolidation, or migration to an alternative platform.
Can data center energy efficiency be improved?
An assessment can examine equipment utilisation, cooling, airflow, rack layout, power consumption, and facility metrics such as Power Usage Effectiveness (PUE). The appropriate measures depend on the facility design and available operational data.
How are data center projects priced?
Costs depend on the project scope, infrastructure quantities, vendor products, licensing, migration complexity, physical site requirements, engineering resources, and support coverage. A scoped proposal can document assumptions, exclusions, deliverables, and applicable commercial terms.
Do you provide 24/7 data center support?
Continuous monitoring or 24/7 operational support can be considered where the required service capability is available and included in the engagement. Coverage hours, escalation procedures, response targets, and service-level commitments must be confirmed in the service agreement.